1. Who We Are
OfferScout ("we", "us", or "our") operates the OfferScout web application at offerscout.pro and the OfferScout browser extension (Chrome Web Store). We provide AI-powered resume tailoring, interview preparation, job discovery, and application autofill.
2. Information We Collect
- Account data: Your name, email address, and (optionally) a hashed password when you sign up.
- Resume & profile data: Resume PDFs you upload, and profile fields you fill in (phone, LinkedIn URL, salary preferences). This data powers the AI personalization features.
- Contacts you save: If you press Save on a recruiter or hiring-manager result for one of your applications, we store that person's name, job title, work email address, LinkedIn link, and the status you set (found, emailed, replied). We keep it only for you, until you remove it, delete the application, or delete your account. We do not look people up in the background and we do not email them for you; lookups come from our contact-data provider only when you press Find Recruiter.
- Why you skipped a job: When you skip a queued job we store the reason you pick, and any note you type, with that job. We use reasons in aggregate to improve which jobs we offer. Notes are visible to you and to OfferScout staff reviewing the feature.
- Approvals: Approving a job on one device records only that you approved it. Your own Chrome sends it, after a notice, on your computer.
- Usage data: Which features you use, how often, and when — used for plan enforcement and analytics.
- Billing data: If you subscribe, Stripe processes your payment. We store only your Stripe customer ID — we never see your full card number.
- Cookies: We use a single authentication cookie (
resumeai_token, httpOnly, 7-day expiry) to keep you signed in. No tracking cookies.
3. How We Use Your Information
- To generate tailored resumes and interview prep using OpenAI's GPT-4o API. Your resume text is sent to OpenAI's API; it is subject to OpenAI's privacy policy.
- To send transactional emails (verification, billing receipts). We use Resend for email delivery.
- To enforce plan limits and prevent abuse.
- To improve the product through aggregate, anonymized analytics.
4. Data Sharing
We do not sell your personal data. We share it only with:
- OpenAI — to process AI generation requests.
- Stripe — to process payments.
- Resend — to deliver transactional emails.
- DigitalOcean / Cloudflare R2 — to store generated PDF files.
- Law enforcement, when required by applicable law.
We also use Hunter and Apollo to look up professional contact details at employers you are applying to. These services receive only the employer's company name or website domain — never your résumé, your profile, or any other information about you.
All of these providers, and our own servers, process data in the United States. If you are in the UK, the EEA or another region with data-transfer rules, using OfferScout means your information is handled there.
5. Data Retention
We retain your account data for as long as your account is active. Generated PDF files are stored for 24 hours via presigned URL, then inaccessible. You can delete your account at any time from the settings page, which permanently removes all your data.
6. Your Rights
You have the right to access, correct, or delete your personal data. Email privacy@offerscout.pro and we will respond within 30 days. EU/UK residents also have the right to data portability and to lodge a complaint with your supervisory authority.
7. Security
Authentication tokens are stored in httpOnly cookies (not accessible to JavaScript). Passwords are hashed with bcrypt. All traffic is encrypted over HTTPS. We conduct periodic security reviews.
8. Changes to This Policy
We may update this policy. We will notify you by email and update the "Last updated" date above. Continued use after changes constitutes acceptance.
9. OfferScout Browser Extension
The OfferScout extension helps you autofill job applications on employer career sites and applicant-tracking systems (ATS) using your OfferScout profile. It uses your existing OfferScout account — everything below is in addition to the data practices described above.
- Sign-in: the extension reads your existing
resumeai_token authentication cookie for offerscout.pro to know you're signed in. It does not read cookies for any other site. - Form fields: on pages it identifies as a job application (résumé/cover-letter upload field, or an application-page signal like a Greenhouse/Lever/Ashby URL), it reads the visible form field labels so it can match them to your profile. It does not read or store the content of other pages you visit.
- Autofill: with your review, it fills matched fields with your profile data (name, contact info, résumé/cover-letter file, links) and can draft answers to open-ended questions using OpenAI, grounded in your résumé.
- Optional automation: the side panel has an opt-in, off-by-default "Auto-submit" toggle. When you turn it on, after a job application is completely filled with nothing left needing your input, the extension clicks the page's Submit button for you. You can turn this off at any time; it never submits a form with unanswered questions.
- Applications ready to send: if this feature is on for your account, OfferScout lines up jobs that match the rules you set (match score, location, and forms it can fill completely). About every five minutes the extension asks your OfferScout account which of them are ready, and shows a Chrome notification. It opens a separate browser window and fills a form only after you press "Start now" or "Send now", or, if you turn on Auto-apply, after a 60-second warning with Pause and Skip today, within the daily limit you choose. You can pause or turn off Auto-apply at any time on the Auto-apply settings page.
- Marking jobs as applied: when a queued job's application page shows the employer's confirmation, the extension tells your account the job was applied to, and shows a notice you can undo for two hours. If you close a queued job's tab without one, it may ask whether you applied.
- What we sent: for applications OfferScout sends for you, we keep a record of each question and answer sent, which résumé was attached, and where each answer came from (your profile, résumé, a saved answer, or you). You see it in Applications under "What we sent". It is kept with your application history until you delete it or your account.
- Tailored résumés: for queued jobs, OfferScout may write a résumé tailored to the posting ahead of time, using your master résumé and the job description. This uses OpenAI as described in section 3, and counts toward your plan's daily limit.
- Notifications: the extension's notification permission is used only for the notices above (applications ready, a 60-second warning, a run finished, marked as applied, did you apply). They are shown on your own computer.
- Local storage: your cached profile, remembered custom answers, the Auto-submit preference, and the list of applications ready to send are stored locally in the browser (
chrome.storage) and are not sold or shared with third parties. - Data sent to our servers: field labels (to classify them) and your typed answers (to remember them for next time) are sent to the same OfferScout backend described above — not to any third party beyond what section 4 already lists.